Pelindo Solusi Digital begins 2026 with an even stronger commitment to delivering digital transformation that will have a real impact on customers and the national port industry. With the strategic theme "Winning Customers at Heart & Its Ecosystem by Delivering Excellent Projects and Products," the company emphasizes its focus on delivery excellence, strengthening governance, and building an integrated and sustainable digital service ecosystem.

Ciawi, January 5–7, 2026 – PT Integrasi Logistik Cipta Solusi (ILCS), or Pelindo Solusi Digital, affirmed the company's strategic direction for 2026, placing customer satisfaction and the success of its business ecosystem at the center of all initiatives. This strategy carries the theme "Winning Customers at Heart & Its Ecosystem by Delivering Excellent Projects and Products."

As the digital arm of the Pelindo Group, Pelindo Solusi Digital plays a strategic role in orchestrating digital transformation in the national port and logistics sector. The 2026 strategic direction affirms the company's commitment to ensuring that every digital project and product developed delivers measurable, sustainable business value and has a direct impact on customers.

By strengthening its integrated digital service ecosystem, Pelindo Solusi Digital adopts an end-to-end approach focused on customer needs, from solution planning and project execution to post-implementation optimization. This approach is designed to improve operational reliability, process efficiency, and customer competitiveness amidst ever-evolving industry dynamics.

Pelindo Solusi Digital's President Director, Natal Iman Ginting, stated that delivery excellence is the primary foundation for building customer trust.

"As the digital arm of Pelindo Group, our role is not simply to provide technology, but to ensure that every solution we deliver has a real impact on our customers' businesses. In 2026, our focus will be superior, consistent execution, and a focus on the success of the entire customer ecosystem," he said.

To support the implementation of this strategy, Pelindo Solusi Digital is strengthening cross-functional collaboration, improving the quality and responsiveness of customer service, and developing a reliable and scalable digital infrastructure. All of these efforts are supported by strengthened corporate governance, including integrated human resource, financial, and risk management.

Based on a comprehensive evaluation of performance and lessons learned from previous programs, the 2026 strategy is directed at improving delivery quality, strengthening corporate governance, and developing sustainable digital solutions. With these steps, Pelindo Solusi Digital affirms its position as a trusted strategic partner for digital transformation for customers and the Pelindo Group.

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