UTILISE INFORMATION & COMMUNICATION NETWORK ALONG dummy
Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include:
![](https://www.ilcs.co.id/cfind/source/thumb/images/dev/content/cover_w60_h60_ico-mission.png)
Manage
- Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include:
- Maintaining First Line & Second Line IT Service Management on a day to day Operation 24/7
- Carry out Change Request work on change requests that have not been previously agreed upon in accordance with applicable procedures
- Performing knowledge management.
- Make reports on Manage Operation activities for managed application services
- Managing the Business and Supporting Team regarding managed Applications and Infrastructure
- Performing Provisioning Manage Operation for the whole business
- Execute Service Level Agreement (SLA) management
![](https://www.ilcs.co.id/cfind/source/thumb/images/dev/content/cover_w2161_h991_img-service-2-medium.jpg)
![](https://www.ilcs.co.id/cfind/source/thumb/images/dev/content/cover_w1024_h620_img-service-2-medium.jpg)
![](https://www.ilcs.co.id/cfind/source/thumb/images/dev/content/cover_w768_h620_img-service-2-medium-sm.jpg)
![](https://www.ilcs.co.id/cfind/source/thumb/images/dev/content/cover_w375_h620_img-service-2-small.jpg)
PORT LOGISTICS MODERNISATION
![](https://www.ilcs.co.id/cfind/source/thumb/images/cover_w120_h120_thumbnail-it-service-desk-manage.png)
IT Service Desk & Manage Operation,
IT Service Desk & Manage Operation, Is an agreement-based service
Detail![](https://www.ilcs.co.id/cfind/source/thumb/images/cover_w120_h120_949b47f0-7f3e-4508-998b-c2a97846b3cf.png)
Gatepass System
Automatic gatepass system service for all vehicles that will enter the port area.
Detail![](https://www.ilcs.co.id/cfind/source/thumb/images/cover_w120_h120_3f1911b4-f094-465e-b4cb-2d1c72124d04.png)
Data Exchange (TPS Online, Inaportnet Integration, Data Integration, etc),
Electronic data exchange system services, between the terminal and all entities as users of terminal services
Detail![](https://www.ilcs.co.id/cfind/source/thumb/images/cover_w120_h120_87ee80ab-907d-4adf-a484-7fbcd36bed30.png)
Network, Device & Peripheral as a Service
Service needs related to IT system infrastructure
Detail![](https://www.ilcs.co.id/cfind/source/thumb/images/cover_w120_h120_cde69eee-513b-4a55-909b-37ea5613ba5f.png)
Infrastructure as a Service (VPS).
Server provisioning services. Physical or virtual. Up to the provision of all the necessary resources.
Detail