UTILISE INFORMATION & COMMUNICATION NETWORK ALONG dummy
Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include:
Manage
- Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include:
- Maintaining First Line & Second Line IT Service Management on a day to day Operation 24/7
- Carry out Change Request work on change requests that have not been previously agreed upon in accordance with applicable procedures
- Performing knowledge management.
- Make reports on Manage Operation activities for managed application services
- Managing the Business and Supporting Team regarding managed Applications and Infrastructure
- Performing Provisioning Manage Operation for the whole business
- Execute Service Level Agreement (SLA) management
IT Service Desk & Manage Operation,
IT Service Desk & Manage Operation, Is an agreement-based service
DetailGatepass System
Automatic gatepass system service for all vehicles that will enter the port area.
DetailData Exchange (TPS Online, Inaportnet Integration, Data Integration, etc),
Electronic data exchange system services, between the terminal and all entities as users of terminal services
DetailNetwork, Device & Peripheral as a Service
Service needs related to IT system infrastructure
DetailInfrastructure as a Service (VPS).
Server provisioning services. Physical or virtual. Up to the provision of all the necessary resources.
Detail