Privacy Policy

  1. This privacy policy ("Privacy Policy") is issued by PT ILCS. This Privacy Policy applies to products, services and/or websites provided by PT ILCS.
  2. PT ILCS is committed to protecting your privacy and personal data (as defined in Indonesian laws and regulations). This Privacy Policy explains how we collect, use, disclose and/or process your personal data.
  3. PT ILCS reserves the right to amend this Privacy Policy from time to time. We will notify you of any changes to the Privacy Policy by posting an updated Privacy Policy on our Site at https://www.ilcs.co.id/privacy-policy. Please check the site or send your request via email to us at CustomerCare@ilcs.co.id if you wish to receive the latest updated Privacy Policy. “Site” means our website and online application.
  4. In general, the personal data we collect, use, disclose, process and/or store includes your name, address (including email address) and contact details (which may include home, work and mobile telephone numbers). It is possible that where there are certain products or services, we may collect personal data from you in connection with the repair of certain products, services or warranties. The types of personal data that we may collect, use, disclose and/or process as part of our day-to-day operations or business activities and depending on the nature of the interaction with the individual and the circumstances concerned, include:
  • Data related to individuals provided to PT ILCS directly through its website or indirectly through the use of the PT ILCS website, through PT ILCS third parties or others;
  • Products and services that someone may have purchased/requested together with any data necessary to deliver, repair and maintain such products and services or to respond to inquiries;
  • Personal product preferences;
  • Age or date of birth;
  • Individual photos, video images or sound recordings;
  • Financial data such as bank account numbers
  • Full name, personal identification number, mobile/home phone number, social security number, personal email address and/or residential address
  • Data provided to PT ILCS through customer service channels, surveys, visits by, and PT ILCS representatives from time to time;
  • Cookies, pixel tags, web beacons, IP addresses and navigational data.
  • Data from access to or use of PT ILCS premises, facilities, and/or resources.

If you have any questions regarding our Privacy Policy, or if you wish to request access to, or correction or deletion of your personal data or to withdraw your consent, please contact or send us your request at:

ILCS Customer Care

Jl.Yos Sudarso No. 23-24, Tanjung Priok Jakarta Utara 14320, Indonesia, di Gedung PLASA TELKOM, Lt. 4

Telp : (021) 80678250

E-mail: CustomerCare@ilcs.co.id

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