UTILISE INFORMATION & COMMUNICATION NETWORK ALONG dummy

Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include:

Manage

  • Managed Service is one of the services provided by ILCS to fully support work in terms of management, supervision, and maintenance on system services which include: 
  • Maintaining First Line & Second Line IT Service Management on a day to day Operation 24/7 
  • Carry out Change Request work on change requests that have not been previously agreed upon in accordance with applicable procedures 
  • Performing knowledge management. 
  • Make reports on Manage Operation activities for managed application services 
  • Managing the Business and Supporting Team regarding managed Applications and Infrastructure 
  • Performing Provisioning Manage Operation for the whole business 
  • Execute Service Level Agreement (SLA) management 

PORT LOGISTICS MODERNISATION

IT Service Desk & Manage Operation, 

IT Service Desk & Manage Operation, Is an agreement-based service

Detail

Gatepass System

Automatic gatepass system service for all vehicles that will enter the port area.

Detail

Data Exchange (TPS Online, Inaportnet Integration, Data Integration, etc), 

Electronic data exchange system services, between the terminal and all entities as users of terminal services

Detail

Network, Device & Peripheral as a Service

Service needs related to IT system infrastructure

Detail

Infrastructure as a Service (VPS). 

Server provisioning services. Physical or virtual. Up to the provision of all the necessary resources.

Detail
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